Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@veluniora.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Veluniora is operated by Hainan Ningqi Industry and Trade Co., Ltd.
Company Name: Hainan Ningqi Industry and Trade Co., Ltd.
Address: Room 603, Building 1, Huali Garden, No. 21 Pobo Road, Jinyu Subdistrict, Longhua District, Haikou, Hainan Province, China
Phone: +86 17381290281
Email: support@veluniora.com